Every piece is crafted with gold filled materials. We currently do not offer a return or refund for our pieces. If the items arrives damaged, please contact us and we can work with you for an exchange, refund or store credit.
We are not responsible for any damage to the jewelry once it has been delivered. As stated in our product descriptions, gold filled jewelry is water resistant BUT is not resistant to chemicals. Perfumes, lotions, and other chemicals can tarnish your jewelry. Rough wear is not eligible for a return or refund.